To initiate a return, share your Order ID via email at contactpravtown@gmail.com within 2 days of delivery.

A ₹120/- deduction will apply to cover handling charges.

Share your Order ID, desired size or color, and a screenshot of the item from our website via email at contactpravtown@gmail.com.

A ₹120/- exchange fee will apply. Any price difference must also be paid.

At PRAVtown, we aim to provide a smooth and reliable shopping experience with safe and timely deliveries through trusted courier partners such as Shadowfax, DTDC, Bluedart, and other reliable delivery services.

Free Shipping: Free shipping is available across India on prepaid orders.

COD Orders: A nominal Cash on Delivery charge may apply.

International Shipping: Shipping charges for international orders are calculated based on the destination and package weight.

Order Processing: Orders are generally processed and dispatched within 1–2 business days.

Delivery Time: Orders within India are usually delivered within 10–15 days, depending on the location and courier service.

Returns & Exchanges: Eligible products can be returned or exchanged within 2 days of delivery, subject to our return and exchange policy.

International Orders: International orders are non-returnable.

Customs & Duties: Any customs duties, taxes, or import charges applicable to international orders are the customer's responsibility.